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EkoVitalis
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Terms of Service

Last Updated: November 2025

1. Acceptance of Terms

By accessing and using the EkoVitalis website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Company Information

EkoVitalis
Námestie SNP 9
974 01 Banská Bystrica
Slovakia
Email: [email protected]
Phone: +421 48 621 95 704

3. Product Information and Positioning

3.1 Lifestyle Products

All products offered by EkoVitalis are positioned as lifestyle wellness products. They are designed for:

  • General wellness support as part of daily routines
  • Nutritional supplementation to complement balanced diets
  • Personal care and beauty routines
  • Everyday skincare and self-care practices

3.2 Not Medical Products

Our products are explicitly NOT intended for:

  • Diagnosis, treatment, or prevention of diseases
  • Management of health conditions
  • Medical or therapeutic purposes
  • Replacement of medical advice or consultation

4. No Medical Claims or Guarantees

EkoVitalis makes no medical claims and provides no guarantees regarding:

  • Specific health outcomes or results
  • Effectiveness for medical conditions
  • Timeframes for any changes or effects
  • Individual experiences or responses

Please refer to our Health Disclaimer for complete information.

5. User Responsibilities

5.1 Healthcare Consultation

You agree to:

  • Consult healthcare professionals regarding health matters
  • Disclose supplement use to your healthcare providers
  • Seek medical advice before starting any supplementation routine
  • Not rely on our products or information for medical decisions

5.2 Responsible Use

You agree to:

  • Use products according to packaging instructions
  • Read and understand ingredient information
  • Discontinue use if any discomfort occurs
  • Store products according to guidelines

6. Orders and Payments

6.1 Order Acceptance

All orders are subject to acceptance by EkoVitalis. We reserve the right to refuse or cancel orders for any reason, including product availability, errors in product information, or concerns about order legitimacy.

6.2 Pricing

Prices are displayed in EUR and are subject to change without notice. All prices include applicable taxes unless otherwise stated.

6.3 Payment

Payment is required at the time of order. We accept various payment methods as indicated during checkout. All transactions are processed securely.

7. Delivery

We deliver throughout Slovakia. Delivery times and costs vary by location. We are not responsible for delays caused by external factors such as weather, transportation issues, or customs procedures.

8. Returns and Refunds

8.1 Right of Withdrawal

In accordance with EU consumer protection laws, you may withdraw from your purchase within 14 days of receiving the product without providing a reason.

8.2 Conditions

Products must be returned:

  • In original, unopened packaging
  • In resalable condition
  • With proof of purchase

8.3 Exceptions

Due to hygiene and safety reasons, opened supplements and skincare products cannot be returned unless defective.

9. Product Quality and Defects

If you receive a defective or damaged product, contact us within 7 days of delivery. We will arrange for replacement or refund as appropriate.

10. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of EkoVitalis and protected by copyright and trademark laws. Unauthorized use is prohibited.

11. Website Use

11.1 Permitted Use

You may use our website for legitimate purposes related to browsing and purchasing our products.

11.2 Prohibited Activities

You may not:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with website functionality
  • Copy or reproduce website content without permission
  • Use automated systems to access the website

12. Limitation of Liability

To the maximum extent permitted by law, EkoVitalis is not liable for:

  • Individual reactions or responses to products
  • Indirect, incidental, or consequential damages
  • Losses arising from product use
  • Interruptions in website availability

Our total liability is limited to the purchase price of the specific product in question.

13. Indemnification

You agree to indemnify EkoVitalis against claims arising from your breach of these Terms or misuse of our products.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

16. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of modified terms.

17. Modifications to Products or Services

We reserve the right to modify or discontinue products or services without notice. We are not liable for any modification, suspension, or discontinuation.

18. Governing Law

These Terms are governed by the laws of Slovakia and the European Union. Any disputes shall be subject to the exclusive jurisdiction of the courts of Slovakia.

19. Dispute Resolution

We encourage resolving disputes amicably through direct communication. If unresolved, disputes may be submitted to relevant consumer protection authorities or courts.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full effect.

21. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Health Disclaimer, constitute the entire agreement between you and EkoVitalis regarding use of our website and services.

22. Contact Information

For questions about these Terms of Service, please contact us:

Email: [email protected]
Phone: +421 48 621 95 704
Address: Námestie SNP 9, 974 01 Banská Bystrica, Slovakia

These Terms of Service were last updated in November 2025.

EkoVitalis

Natural supplements and skincare products for daily wellness and personal care routines.

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Contact Information

EkoVitalis
Námestie SNP 9
974 01 Banská Bystrica
Slovakia

Phone: +421 48 621 95 704
Email: [email protected]


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